Privacy policy

We Respect Your Privacy

At Mindful Movement Surrey Hills, we are committed to respecting your privacy and ensuring your personal information is handled with the utmost care. We adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy outlines how we collect, use, and protect your personal information when you interact with us.

Personal Information

We respect your privacy and handle all personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988. Your personal details will only be used for the following purposes:

  • Booking classes

  • Processing payments

  • Communicating with you about Mindful Movement Surrey Hills services, including updates, promotions, and important notices.

We will not use or share your personal information for any other purpose without your consent, unless required by law.

Collection of Personal Information

From time to time, Mindful Movement Surrey Hills may collect personal information that you provide through our website, directly in person, or through other means. This includes basic details such as your name, phone number, email address, and payment information. We may also collect additional information when you:

  • Provide feedback

  • Update your preferences

  • Respond to surveys or promotions

  • Contact customer support

Photos & Videos

Occasionally, we may take photos or videos during classes or events for promotional purposes, including for use on our website or social media channels. If you do not wish to be featured in these photos or videos, please inform the instructor prior to the class, and we will ensure that you are not included.

How We Collect Your Personal Information

Mindful Movement Surrey Hills collects personal information in a variety of ways:

  • When you interact with us online or in person

  • When you book classes, register for events, or make a purchase

  • When you provide feedback or update your personal details

  • When we receive personal information from third parties, which we will handle in accordance with this policy.

Use of Your Personal Information

We may use your personal information to:

  • Provide you with services and process class bookings

  • Communicate updates, promotions, and relevant information about our services

  • Improve our offerings and better meet your needs

We may contact you by phone, email, SMS, or mail, depending on your preferences and how you engage with us.

Disclosure of Your Personal Information

We may disclose your personal information to:

  • Our employees, contractors, and agents, as necessary to provide services to you

  • Third-party service providers (e.g., payment processors, marketing platforms) involved in supporting our services

  • Legal authorities, when required by law, such as in response to a court order, subpoena, or law enforcement request

Your personal information will only be shared with third parties when necessary for service delivery or to comply with legal obligations.

In certain situations, we may also use photographs or videos for promotional purposes, including on our website and social media.

Security of Your Personal Information

We take the security of your personal information seriously. Mindful Movement Surrey Hills has implemented physical, electronic, and managerial procedures to safeguard your data and prevent unauthorised access, use, or disclosure.

However, please note that no method of data transmission over the internet is entirely secure. While we strive to protect your information, we cannot guarantee that personal data will not be disclosed in a manner inconsistent with this Privacy Policy.

Access to Your Personal Information

You have the right to access the personal information we hold about you, as outlined in the Privacy Act 1988 (Cth). If you wish to request a copy of the information we hold, or if you believe that any of your details are inaccurate, incomplete, or outdated, please contact us at hello@mindfulmovementsh.com..

In certain circumstances, we may refuse to provide access to your information, as permitted by the Privacy Act.

Complaints about Privacy

If you have any concerns or complaints regarding our privacy practices, please contact us at hello@mindfulmovementsh.com. We take all complaints seriously and will respond promptly.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how your personal information is handled.

Website Usage

When you visit our website, we may collect technical information such as browser type, operating system, and the pages you visit. This helps us analyze site usage and improve the user experience.

Cookies

Our website may use cookies, which are small files that help us recognise you when you return to the site and track your usage patterns. You can adjust your browser settings to reject cookies, although this may limit your ability to fully experience our website.

Cookies may also be used to serve personalised ads via third-party services like Google Ads.

Third-Party Websites

Our website may contain links to third-party sites that are not owned or controlled by Mindful Movement Surrey Hills. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit that collects personal information.